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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Iris Delgado

February 13, 2026

5  out of  5
rating by Iris Delgado
"Excelente Un trato amable y familiar Rubiel estuvo en todo momento dispuesto a ayudarme Gracias"
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Roque Arduengo

February 12, 2026

5  out of  5
rating by Roque Arduengo
"Outstanding service every single time for over 20 years. Bernie Carr State Farm Agency—especially Susana—has always been patient, resilient, and focused on what’s best for us. They take the time to explain options clearly, stay flexible when things change, and consistently follow up to make sure everything is handled right. You can tell they truly care about their clients and look for every opportunity to help. Highly recommend!"
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JOSE DAYAN PEREZ DIAZ

February 11, 2026

5  out of  5
rating by JOSE DAYAN PEREZ DIAZ
"Excelente servicio y buena atención Daylin"
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Ana

February 11, 2026

5  out of  5
rating by Ana
"Estamos muy felices del servicio de la compañía State Farm y en especial de nuestra agente Susana Matienzo , siempre está disponible y tiene mucho conocimiento de su trabajo , muy agradecidos !!"
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Wendy Bloom

February 9, 2026

5  out of  5
rating by Wendy Bloom
"I would not have gotten through this renewal process with Dailys!"
We responded:
"Wendy, thank you so much for the wonderful review! We really appreciate your kind words regarding our agency and Dailys. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Bernie Carr’s Team—we are always here to help!"
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Harvey Timmer

February 3, 2026

5  out of  5
rating by Harvey Timmer
"Outstanding professional and courteous service every single time out for over 10 years. Thank you!"
We responded:
"Harvey, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Bernie Carr’s Team—we are always here to help!"
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Jose Aguilar

January 29, 2026

5  out of  5
rating by Jose Aguilar
"Very professional, She is the best! Thank you."
We responded:
"Greetings Jose, Thanks for choosing us and leaving such a great review! It is truly touching to know you think so highly of us! We truly value your recommendation, and are confident we can continue to provide excellent service in the future. Hope you visit us again soon!"
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Layda Garcia

December 16, 2025

5  out of  5
rating by Layda Garcia
"***Update*** My most recent experience with Krystal since summer this year , has been the kind attention to the new developments with citizens on two of our properties. She has gone the extra mile . She is a valuable asset to the team . Mary ,as well, is highly missed when she is not there to answer with her famous line “ How can I make your day better” . It is all about a positive and helpful attitude which the two ladies possess and for which they need to be recognized. Previous posting also recognized the kind assistance which Ana Quiroga has provided to my husband while paying our many premiums directly by check at your State Farm Bernie Carr Agency for all of our many insurance coverages over the years. .This recently changed as Jacky Acevedo , Team Leader, kindly assisted us in correcting duplicate payments that had been made during the online account setup . Jacky made it possible for us to have autopay on the homeowners , cars, life insurance,, personal liability and umbrella policies going forward. Meeting discussions were held with Jacky and Ana on the process of how each insurance plays in the coverage process works from homeowners, to rental, and then the umbrella insurance. Understanding policies and ensuring best premiums with so many insurance policies now held by your agency , makes the customer service experience so necessary for the continuous relationship we have enjoyed with your agency for so many years."
We responded:
"Layda, First many thanks to you and your husband for your business and loyalty. Also thank you for taking the time to acknowledge the customer care Jacky and Ana provided; we pride ourselves in meeting and exceeding our customer's needs...again thanks for the business and acknowledgement. We also appreciate any referrals you may so we can provide our services to those you know who have insurance needs. "
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Michael Whetstone

November 13, 2025

5  out of  5
rating by Michael Whetstone
"Great folks working here, always helpful. Krystal was thorough, efficient and friendly."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Raquel

November 7, 2025

5  out of  5
rating by Raquel
"I just wanted to share Krystal always gives excellent customer service is there for all of our needs and explains into detail and recommends what is good for our family. Thank you for your services. Have a wonderful day. Raquel and Jose Rivera"
We responded:
"Raquel, first thanks for your business! We appreciate having Krystal on our team! Thanks for the review and acknowledging the great job Krystal does!"
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Jose Alvarez

October 24, 2025

5  out of  5
rating by Jose Alvarez
"Excelente servicio de todo los empleados. Ana muy profesional y siempre atenta a mis dudas y preguntas. Lo recomiendo a un 100%"
We responded:
"¡Agradecemos su revisión! Ana es una parte integral de nuestro equipo y estamos encantados de saber que tuviste una gran experiencia con nuestra oficina de State Farm. Si alguna vez necesita ayuda en el futuro, no dude en comunicarse. ¡Estamos aquí para ayudar! "
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ellie wineman

October 22, 2025

5  out of  5
rating by ellie wineman
"I worked with Yani to set up my car insurance, and she made the whole process so easy and stress-free. She was super friendly, patient, and took the time to explain all my options clearly. I really appreciated how responsive she was and how quickly she got everything set up. Highly recommend Yani if you’re looking for someone professional and genuinely helpful!"
We responded:
"Thank you for your 5-star review! Ellie I am thrilled you got to experience Yani's top notch Customer Care! We genuinely appreciate your business and the 5 Star Review. We love Referrals!"
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Ingrid Rodriguez

September 30, 2025

5  out of  5
rating by Ingrid Rodriguez
"I can’t say enough good things about Yani from State Farm! She takes care of everything for me—car, home, and life insurance—and makes the whole process so easy. Yani is always there when I need her, quick to respond, and she really takes the time to explain things in a way I can understand. What I love most is that I never feel like just another customer—she genuinely cares and looks out for me and my family. Having someone I can fully trust with all my insurance needs gives me real peace of mind. If you’re looking for the best agent, Yani is it!"
We responded:
"Ingrid, thank you for your business and thanks for acknowledging Yani. She is a valuable part of our agency! Please don't hesitate to contact us for any questions or for any future insurance needs. Please refer us to your friends and family for all their insurance needs!"
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Kadine Blake

September 26, 2025

5  out of  5
rating by Kadine Blake
"The yani the agent that helped me was very easy to talk to and informative, wasn't too aggressive which is what I liked the most and answered all my questions and concern."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with Yani; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Sofia Jimenez

September 15, 2025

5  out of  5
rating by Sofia Jimenez
"Yani was incredible! Thank you so much for everything. I really appreciated her help and guidance with everything. I am happy with my new auto insurance!! She is the best!!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Miguel Martinez

September 15, 2025

5  out of  5
rating by Miguel Martinez
"Un servicio muy bueno de parte de Dailys, muy eficiente y rápido. Salgo contento con mejor cobertura y más conocimiento."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Natalie B

September 9, 2025

5  out of  5
rating by Natalie B
"I was traveling out of the country last Sunday when I needed to make a change to my State Farm account urgently. Despite it being a day when most offices are closed, Jacky and Mary at Bernie Carr State Farm stepped up and handled everything quickly and professionally. They were attentive, efficient, and got the changes done immediately without any hassle. Their prompt action gave me great peace of mind while abroad. Thank you, Jacky and Mary, for going above and beyond! I highly recommend Bernie Carr State Farm to anyone looking for outstanding customer service and dependable support."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Carlos C

September 8, 2025

5  out of  5
rating by Carlos C
"My insurance agent Krystal Chavez was super kind and knowledgeable. She took the time to explain all my options for car insurance in great detail. She responded fast to all my questions and requests. Would definitely recommend working with Krystal Chavez to all my friends and family or anyone who is in search of a great insurance agent. She will not disappoint you!"
We responded:
"Carlos, thank you for your business and 5 star review! I am excited you got to experience KC's (Krystal) exceptional customer care! We’re honored by your positive feedback and look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Omar shaat

August 29, 2025

5  out of  5
rating by Omar shaat
"First of all Yani deserves more than 5 starts , she was extremely helpful .. couldn’t do anything without her . She made the process of getting car insurance so easy and stress-free. She took the time to explain all my options, answered every question I had, and really went above and beyond to find the best coverage for me at an affordable price. It felt like she genuinely cared about helping me rather than just trying to sell me something. I highly recommend reaching out to her if you need car insurance—super professional, friendly, and reliable!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. Yani is an integral part of our team and so happy you got to experience her excellent Customer Care! Thanks for the review and your business. I am sure Yani shared, we offer Home, Life, Health and Business insurance and we appreciate referrals!"
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Rafael Davila

August 29, 2025

5  out of  5
rating by Rafael Davila
"I want to thank Dailys for her excellent service. Thanks to her help, I was able to improve my insurance offer and, for the first time, got life insurance. Excellent service! Highly recommended for this type of transaction, whether it's auto, life, or home insurance. Quiero agradecer a Dailys por su excelente atención. Gracias a su ayuda, mejoré la oferta de mi seguro y por primera vez contraté un seguro de vida. ¡Excelente servicio! Totalmente recomendada para este tipo de transacciones, ya sea seguros de auto, de vida o de hogar."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! I am thrilled you got to experience Dailys's exceptional Customer Care. We appreciate the review and your business."
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Coca Tingz

August 29, 2025

5  out of  5
rating by Coca Tingz
"Yani got my car insurance down the lowest it’s been in years even with adding things to my policy that I’ve never had! Hands down the best! And she’s so knowledgeable and informative! So grateful to have her as an agent!!!!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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FuryGT CS

August 27, 2025

5  out of  5
rating by FuryGT CS
"I was helped by RUBIEL Cabrera, he really understood my needs and make it happen. Thank you"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Serguey Barreras Guerra

August 26, 2025

5  out of  5
rating by Serguey Barreras Guerra
"⭐⭐⭐⭐⭐ La experiencia que tuve con Dailys Gomez fue simplemente genial y extraordinaria. No solo me consiguió un seguro para mi carro con una oferta inmejorable, sino que lo hizo con una dedicación y un compromiso que pocas veces se ven hoy en estos día. Desde el primer contacto me sentí escuchado, comprendido y acompañado en todo el proceso. Su paciencia para resolver mis dudas, la transparencia con la que me explicó cada detalle y la forma tan profesional y cálida en que me atendió hicieron que este trámite, que normalmente suele ser complicado y estresante, se convirtiera en algo fácil, especial y hasta agradable. Lo que más destaco es la confianza que transmite: uno siente que realmente está en manos de alguien que quiere lo mejor para ti, no solo cerrar una venta como nos pasa a diario y es entendible pero cuando alguien ama y le gusta lo q hace pues obtienes resultados espectaculares como fue en mi caso. Gracias a ella hoy tengo la tranquilidad de estar bien asegurado y la satisfacción de haber recibido un servicio humano, cercano y de calidad excepcional. Sin duda la recomiendo al 1000%, porque cuando se encuentran personas así, vale la pena reconocerlas, sugerirlas y lo más importante es valorarle cada segundo q nos dedica pq para mí la palabra genial se queda pequeña. Solo espero q este mundo siga trayendo personas así como tú, con tanto talento y con tanto carisma como lo tienes tu Dailys. Muchas gracias por todo y miles de bendiciones para ti y para ese gran equipo q te acompaña."
We responded:
"Serguey, Primero gracias por su negocio y gracias por la revisión amable y reflexiva de cómo Dailys le brindó la mejor atención al cliente. Ella es uno de los miembros más preciados de nuestro equipo y estamos muy felices de que haya tenido el placer de trabajar con ella. Gracias de nuevo por la reseña y gracias por su negocio. "
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Virginia Vazquez

August 23, 2025

5  out of  5
rating by Virginia Vazquez
""Outstanding Service! I was referred to this office for home insurance. The young lady Krystal and Rubiel were very professional, kind, and respectful. They expertly handled all my questions and concerns about home and the importance of life insurance. Highly recommend!""
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office and with Rubi and Krystal. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Cristina Miguel

August 19, 2025

5  out of  5
rating by Cristina Miguel
"Excelente experiencia con Dailys. Muy informativa, muy detallada y conocedora de seguros. Muy agradable y agradecida con esta compañía."
We responded:
" ¡Gracias por su revisión de 5 estrellas y gracias por reconocer la excepcional atención al cliente de Daily! Apreciamos su negocio y no dudamos en comunicarse con nosotros para todas sus necesidades de seguros. "